Calibration ensures your devices maintain accuracy and reliability, meeting regulatory and quality assurance standards. 

If you’re uncertain about your calibration needs, feel free to contact us for guidance. We can help determine the appropriate calibration type and frequency based on your usage and quality management requirements. 

It depends on usage and quality standards, but typically once a year is recommended. Check your internal Quality Management (QM) requirements or consult with your quality assurance team to determine the recommended calibration frequency for your devices.

We provide stickers with the latest and next calibration dates. Additionally, we can send reminder emails.

          Contact Us: 

• Call us or email at info@medizintechnik-stromberger.com to schedule your calibration. 

• (Coming soon!) You’ll also be able to request services via our customer portalPrepare the Documentation: 

• Complete the calibration form (Pipettenservice Auftrag / Thermometerservice Aufrag). 

• Fill out and sign the decontamination form (link).Prepare and Send Your Devices: 

• Include the completed forms (calibration and decontamination) with your devices. 

• Package them securely following the guidelines in the “Delivery” section. 

• Ship the devices to us or coordinate a pick-up. 

Yes, all devices must be decontaminated, accompanied by a signed decontamination form (link). We also perform a superficial disinfection upon receipt.

Contact us or email us at info@medizintechnik-stromberger.com, and we will provide the certificate in your preferred format (PDF or printed). Coming soon!, certificates will be accessible in the customer portal.

We calibrate a wide range of thermometer types from all manufacturers and models, including: 

• Data Loggers  

• Digital Thermometers 

• Thermocouples (TC): such as types K, J, T, S. 

• Resistance Temperature Detectors (RTDs): Such as PT100 and PT1000. 

If you’re unsure about your thermometer type, feel free to contact us—we are happy to assist.  

• ISO 17025 calibrations: -70°C to 180°C 

• Factory calibrations: -200°C to 160°C (on-site) 

• Coming soon!: -70°C to 1200°C (factory calibrations) and -200°C to 1300°C (on-site factory calibrations) 

Certified calibrations comply with ISO 17025 standards, meaning they are performed under strict accreditation requirements, ensuring traceability, documented accuracy, and adherence to international standards. These calibrations are ideal for organizations that need documented evidence for regulatory compliance or audits. 

Factory calibrations, on the other hand, focus on ensuring the functional accuracy of your device but do not include accredited certification. They are suitable for internal quality checks or when compliance with ISO standards is not mandatory. 

If you’re unsure which calibration type you need, feel free to contact us for guidance based on your specific requirements. 

If required by your Quality Management (QM) system, industry standards, or regulatory requirements, certified thermometer calibration is essential.

We determine if your thermometer passes or fails calibration by comparing its measurements against specified tolerances using the comparison method. This involves testing your device against a reference standard of known accuracy under controlled conditions to ensure it meets the required performance criteria.

Carefully thaw the thermometer using manufacturer-recommended methods to avoid damage or measurement inaccuracies. If you want to avoid potential risks, contact us to inquire about on-site calibration as an alternative.

Use a backup thermometer or contact us for on-site calibration if needed.

Yes, repairs are included in our calibration packages.

Yes, all replacement parts come directly from the manufacturers.

Yes

Yes, calibration is required after repairs.

Yes, we offer a 14-day warranty that covers any accuracy issues related to the calibration (excluding replacement parts).

Yes, we work with leading manufacturers and are happy to assist you with warranty issues.

We offer personal pick-up and delivery in the Munich area. Contact us for details.

Shipping by Post: 

• Use sturdy transport boxes (available on request). 

• Wrapping the devices individually with protective material such as bubble wrap. 

• Ensuring the box is tightly packed to prevent movement. 

Personal Pick-Up: 

• If you opt for our personal pick-up service, simple packaging is sufficient. Our team carefully transports your devices to ensure they remain safe during the journey. 

Let us know your preferred option, and we’ll assist you in preparing for transport. 

Yes, in the Munich area. For other regions, we offer insured shipping. We can arrange parcel pick up upon request.

Yes, express shipping is available on request.

Yes, standard insurance is included. Additional coverage is available upon request.